Meet the Experts


Our growing community of experts focuses on retail industry research, insights, and innovative and advanced solutions for global retail sourcing.

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Tim Chiu

SVP, Global Sales


Tim Chiu has over 25 years of experience in supporting global sourcing automation and information technology that enables collaboration between global commerce communities.

Tim has helped numerous leading retailers and brands improve global sourcing efficiency by implementing retail merchandising, global sourcing, vendor management, and vendor collaboration solutions that provide measurable benefits. With a varied background in IT and workflow process consulting, Tim is a frequent speaker on the topic of global sourcing for the retail industry.

Joel Ma

Business Strategy Director, Hallmark Cards (HK) Limited

Joel currently is the business strategy director of Hallmark Cards (HK) Limited. Joel is responsible for developing and implementing strategic initiatives that help build an efficient supply chain organization for better cost competitiveness and productivity across all functional teams.

Joel graduated from the University of Kansas with an MBA, majoring in Finance and Marketing. He received the lifetime C.P.M. certification from the Institute for Supply Management in 2008. Joel is passionate about supplier relationship management and supplier collaboration. Currently, Joel is pursuing a doctorate degree in Business Administration in supply chain management with City University of Hong Kong.

Melissa Twigg

Research Journalist


Melissa Twigg is a London-based freelance journalist writing for publications including The Guardian, The Independent, Vogue, The Business of Fashion, The South China Morning Post, The Sunday Times, Marie Claire and CNN. 

She grew up in London and then spent 12 years living in Paris, Cape Town and Hong Kong, and as a result specializes in business, technology, supply chain trends, travel and fashion trends from around Asia and Africa.

Jane Singer

Director & Head of Market Intelligence, Inside Fashion

Jane Singer is Director & Head of Market Intelligence at Inside Fashion, the leading market intelligence advisory service for the global fashion industry.

She pioneered the company’s Consumer Lab, which is respected for its breakthrough insights into consumer attitudes about fashion and lifestyle.

Jane has over 20 years marketing and sales experience in international markets, with extensive experience in Asia. As a featured expert speaker at prominent trade fairs, industry events and corporate meetings around the world, Jane is an acknowledged thought leader, bringing refreshing and on point insights about the fashion industry sector. She also serves as a consultant to several leading apparel and textile companies, helping them to gain clearer insights into key markets and identify new opportunities. Jane is a graduate of Vassar College with a degree in Economics.

Robert Parrish

Managing Director, SGS Hong Kong Limited


Rob is currently the Managing Director of SGS in Hong Kong since 2016. Prior to this, he held the position of Vice President for the Retail Solutions unit within the Consumer and Retail Sector of the SGS Group based out of Hong Kong where he was responsible for the Global leadership of the SGS Retail related activities.

During his more than 30-year career with SGS, Rob has held numerous management positions in various countries including Managing Director for the Consumer Testing Services division of SGS North America Inc., Managing Director of SGS in Indonesia and prior to that Managing Director in Vietnam. Concurrently Rob is responsible for the leadership of the SGS Consumer and Retail Services, Global Marketing Team.

Paul Walsh

COO, Newtimes Development Ltd.

Paul graduated from the University of Leeds, England with a BA (Hons) degree in Textile Management and has over 23 years of experience in the apparel business.


Pauls career spans across working in Europe, Asia and Africa, managing global  sourcing, product development, merchandising and operations for a number of prominent retail companies including Russell Athletic Europe, Levis Strauss & Co, Kering Group and Edcon SA.


Paul joined Newtimes in 2015 and is responsible for all of the groups operational activities including Offshore Sourcing Offices, Quality Control, QA Technical, CSR and Logistics.